1 reviews | Active since Mar 2014
Poor Staff
I went to Capitec to get an extension of my current loan with Capitec (I am not a customer, just have a loan with them).<br> I walked into Fleurdal Capitec on Wednesday, only to be told when I got a ticket I need a payslip (not just my ID), right so I drove 20km back to work, printed 3 months payslips, went back. Sat down, the girl then said I also need proof of address (tell me the 1st time I am there!!!)<br> So I left, got all paperwork ready on Thursday, even got everything certified. I then went to Capitec at Loch Logan Waterfront this morning just after 9. There then I was told I need the original bank statements and payslips (we only print our payslips)... everything was certified though.<br> She said ok but then print the payslips and do NOT certify them. Then I needed to get bank statements from FNB at the counter at R1 something per page or more, not sure.<br> Anyways, I went to ABSA, spent most of my morning there... got R150 000 loan. I can now pay of Capitec, 2 credit cards, phone etc and I am saving R4000pm... ALL with the same paperwork I took to ABSA<br> ABSA is now getting our business ie next month we are opening 2 current accounts and moving our home loan to ABSA!<br> <br> Thank You Capitec
I acknowledge your posting, and have referred it to Megan Martin for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
I acknowledge your posting, and have referred it to Megan Martin for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
