RN
Rhulani N

1 reviews | Active since May 2018

15 Jan 2020, 11:50

Poor service/no urgency

Its day 9 of trying to get a deceased statement and there is no call or update from your bank. This is a bad service.

0
Replies (1)
Capitec Bank
Capitec Bank's reply15 Jan 2020, 12:53
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank