KG
Kamogelo G

1 reviews | Active since Mar 2023

08 Mar 2023, 16:29

Poor service/Declined cash missing claims

I withdrawed R1300 but only 300 came out the atm immediately ran out of service and stopped working, one of the staff members witnessed the incident but when i put in claims for my missing money they are declined saying cash was taken although it was witnessed that only 300 came out

0
Replies (1)
Capitec Bank
Capitec Bank's reply08 Mar 2023, 17:18
Official
Good day Kamogelo 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards Capitec Bank