Poor service with renewal of licence

I am very disappointed with the delivery of my vehicle licence disk through Capitec Bank. The disk is still not delivered within the expected timeframe, and there has been little to no communication regarding the delay. This puts customers at risk of fines for not displaying a valid licence disk. I expected better service and clearer updates. My 21 days are over tomorrow. I hope this issue can be addressed urgently to improve the experience for other customers.