CW
Cindy W
1 reviews | Active since Feb 2015
22 Jan 2016, 13:50
Poor service when trying to open an account
I've been trying for 10 days to open an account with Capitec. When I first visited I took my ID and proof of address (my Eskom bill). I got turned away because my physical address \does not appear in the section showing where the invoice is posted to". Firstly"
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Capitec Bank's replyOfficial
25 Jan 2016, 08:27Hello CindyW0545,
I acknowledge your posting, and have referred it to Ana Henriques for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Ana Henriques for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Capitec Bank's reply25 Jan 2016, 08:27
Official
Hello CindyW0545,
I acknowledge your posting, and have referred it to Ana Henriques for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Ana Henriques for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank