Poor service sent me to labor

<p>CAPITEC BANK has greatly disappointed me with their service, which has sent me to early labor. Firstly, the mobile banking app has been hacked into whereby someone is transferring monies.Secondly, I have made a transferred myself via self phone banking to a service provider who till date has not received the payments since September 26th. I went to Capitec branch in main street where the manager til date has not provided me with feedback. The monies transferred where 3150, of which the recover has not seen the money in their account. I've been traveling to the bank everyday where I'm told it will be resolved its still under investigation. On the same day I tried to withdraw money from an FNB Atm which I never received the cash and capited sent me a reversal SMS notification...to my surprise the money was never reversed back to my account. I demand answers and as soon as possible......</p>