Poor Service, Risk to save cents at this bank.

I had a negative balance on my normal savings account due to capitec bank been offline, and overexceeded money on the account. Then capitec bank app**** a set-off on other account which is my flexable savings account.

I then called the customer service, then spoke to the call centre agent by the name of Tascia, whom refused to tell me her full name so i know who is assisting me. then they refused to return money to my flexable account saying that both accounts are treated the same. She could even explain how they are treated the same while opened separately. Fellow South Africans your savings are not save at Capitec Bank, Tymebank is the way.