Poor Service, Poor Client Feedback.

<p>i am busy dealign with Rishka Adamson (Capitec Operations), busy doing a Loan Application and not sure as too why this is taking so much time this time around.</p> <p>Previous loan has been paid up full, no late payments, so its not like i am bad client.</p> <p> </p> <p>She has already handed in for approval, phoned to confirm employment and from there nothing has happened. Previous experience with her served good, matter of 15 minutes after confirming employment and application was done and money was paid, and since i started the application it has been 2 days thusfar (Excl the public holiday), not coming back to me at all and whenever i send email to find out what the status is, i hardly get a propmt response.</p> <p>I have asked since last year December for my statement on current loan (Which is paid off now) and was never given the statement, also asked if i should be receiving this electronically and she stated No, only upon request, but i have done that, she has sent it this morning but really......4 months in total to get a ****** statement.</p> <p> </p> <p>And again, i am waiting on a response from her as its my 5th mail today asking what the status is, trying to expidite as far as i can to get the application done.</p>