SM
Sandile M

1 reviews | Active since Oct 2020

16 Apr 2021, 13:25

Poor service from Regional Managers and branch Manager

i feel less of a man ever since my daughter and i were chased out like rats while my wife was standing outside watching my daughter cry. Mr. Emmanuel from Cape Town gave me a call an referred us to the Regional Manager for lowveld side that gave me poor telecom service as well as the branch manager and said: "Sandile learn to behave yourself ill call you again when you have better manners and you cannot tell me a thing I've been doing this for over 16 years now... bla bla bla" he never came back for feedback. his numbers are as follows ***. I'm really not pleased about their corporates behavior towards new clients who wants to join an embark the taste and love of Capitec Bank.

0
Replies (1)
Capitec Bank
Capitec Bank's reply16 Apr 2021, 15:25
Official
 Good day Sandile

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank