NM
Nkosingiphile M
1 reviews | Active since Dec 2014
16 Feb 2023, 13:27
Poor service from Kimberly she's unprofessional
I did a withdrawal at one of capitec ATM and half of the amount came out however on the notification sms confirm the actual amount that it has been withdrawn. I called same time and the Agent Kimberly said she can't help me and she hangup the phone when I asked to speak to the Team Leader. I AM EXTREMELY ANGRY I WANT MY MONEY REVERTED BACK IN MY ACCOUNT.
Helpful (0)
Replies (5)0
Replies (5)
Capitec Bank's replyOfficial
16 Feb 2023, 13:30Good day Nkosingiphile
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply16 Feb 2023, 13:30
Official
Good day Nkosingiphile
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
NM
Nkosingiphile M's updateReviewer Update
16 Feb 2023, 13:47I just need my money back
NM
Nkosingiphile M's update16 Feb 2023, 13:47
Reviewer Update
I just need my money back
NM
Nkosingiphile M's updateReviewer Update
16 Feb 2023, 13:57I WANT MY MONEY BACK!!!!!!
NM
Nkosingiphile M's update16 Feb 2023, 13:57
Reviewer Update
I WANT MY MONEY BACK!!!!!!
NM
Nkosingiphile M's updateReviewer Update
16 Feb 2023, 13:58I WANT MY MONEY BACK AND CALL BACK FROM KIMBERLYS MANAGER
NM
Nkosingiphile M's update16 Feb 2023, 13:58
Reviewer Update
I WANT MY MONEY BACK AND CALL BACK FROM KIMBERLYS MANAGER
Capitec Bank's replyOfficial
16 Feb 2023, 16:20Good day Nkosingiphile
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply16 Feb 2023, 16:20
Official
Good day Nkosingiphile
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank