TN
Thembinkosi N
1 reviews | Active since Jun 2022
07 Oct 2024, 08:01
POOR SERVICE FROM CAPITEC STAFF EVERYWHERE!!!!
Worst service received from Capitec. You go to the branch, the consultants don’t know what to do, their WhatsApp chatbot is the same. I have an incident that was logged on 14.09.2024 and my account was suspended. To this day the incident remains unresolved, everyday a follow up is made but it yields no results. case with incident number *** and another incident number ***. PLEASE RESOLVE THIS AND OPEN MY ACCESS!
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Capitec Bank's replyOfficial
07 Oct 2024, 09:57Good day Thembinkosi,
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank.
Capitec Bank's reply07 Oct 2024, 09:57
Official
Good day Thembinkosi,
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank.