Poor service from Capitec Mokopane Branch

I would actually give Capitec Bank Mokopane (at Shoprite Centre) 0 stars. We had to go back FOUR times for them to activate my grandson's card and guess what??? It is still NOT done. He is in boarding school and needs his card, now he has a card, but can't use it. They just sit back and roll their shoulders. I would not suggest this branch at all.