TN
Tebogo N

1 reviews | Active since Aug 2019

13 Nov 2019, 10:00

Poor service from capitec I don't like this at all

I upgraded my card to a black card all of a sudden I get online transactions and I go back to the bank to complain and I get charged 200 for a compromised card??

0
Replies (3)
Capitec Bank
Capitec Bank's reply13 Nov 2019, 13:17
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.

Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction Kind regards
Capitec Bank
TN
Tebogo N's update14 Nov 2019, 09:59
Reviewer Update
wow and you send me a survey without resolving my query?
Capitec Bank
Capitec Bank's reply10 Dec 2019, 10:17
Official
Good day
I trust that your issue is now resolved.
Kind regards
Complaint Management
Capitec Bank