Poor service from Capitec

Njabulo Mdakane came to our rescue when the branch mananger of Pinetown Pincrest ground floor branch gave us a very poor service.

We were waiting for our ticket number 060 to be alloceted, the incident happened just before 10h00. Ticket number was allocated to consultant number 4, we were plus or minus 5 meters away from the consultant when we got there he told us to get another ticket the numbe our ticket has been cancelled when we asked why he said were called three time of which was not correct.

Then the matter was taken to the branch manager which bought her consultant's side of the story she insisted unapologetically we get another ticket then she continued with what she was doing.

Then we took another ticket and had to wait again to be alloceted and this time we were alloceted to Njabulo Mdakane whom apologized and sympathized when he heard what happened,