MP
Maphati P
1 reviews | Active since Oct 2018
11 Jun 2021, 08:00
Poor service from capitec
I wrote a review on this platform last week Friday 04 June 2020, one of capitec consultant contacted me on Tuesday morning saying they will investigate the matter, it is now friday 11 june still nothing from them, all I need is to access my late husband's bank statement to be able to contact his debtors and also to be able to get a letter of authority This is highly unacceptable and inconsiderate from the bank that claims to be the best
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Replies (2)
Capitec Bank's replyOfficial
11 Jun 2021, 08:21Good day Maphati
Please accept our apology for all the inconvenience this may have cause. We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day.
Kind regards
Capitec Bank
Please accept our apology for all the inconvenience this may have cause. We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply11 Jun 2021, 08:21
Official
Good day Maphati
Please accept our apology for all the inconvenience this may have cause. We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day.
Kind regards
Capitec Bank
Please accept our apology for all the inconvenience this may have cause. We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
11 Jun 2021, 15:46Good day Maphati
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Capitec Bank's reply11 Jun 2021, 15:46
Official
Good day Maphati
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank