Poor service from capitec consultant

<p>I</p> <p>went to Capitec branch in Carlton Center branch to open an account,</p> <p>I was send from pillar to post because consultants don’t know the process of FICA, at first they said i should bring a proof of resident that has my initials, they can not use the one I had because it had my full names, i went back and got the other one they said my initials were reversed. the I went back and got my bank statement, the consultant on the door check it and said its fine after queuing for almost two hours i was told my statement need to be stamp,</p> <p> </p> <p>Why was i not told in door and why should a proof of resident be stamped I’m not asking for a loan but opening a saving account</p> <p> </p> <p>I’m utterly disgusted with their service, thanks i had go through before i open an account i can only imagine what will i go through if i were to do more complicated transactions</p> <p> </p>