KB
Kagiso B

1 reviews | Active since Nov 2017

21 Jan 2020, 20:14

Poor service from capitec

So capitec freezes my account without hearing the side of my story? Here's the story someone sent me cash and after reported me of being a ******* and my account was freezed just like that

0
Replies (3)
Capitec Bank
Capitec Bank's reply22 Jan 2020, 10:03
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank 
KB
Kagiso B's update22 Jan 2020, 10:43
Reviewer Update
5 days? You must be kidding
Capitec Bank
Capitec Bank's reply22 Jan 2020, 14:09
Official
Good day Mr Baloyi 

As discussed via the telephone, I trust that your issue was dealt with.

Kind regards
Capitec Bank