JN
JOSEPH N
1 reviews | Active since Feb 2012
01 Nov 2019, 19:36
Poor Service from a Leading Bank
Every month end there is a problem with your ATMs and online app. This is causing me bank charges to my account, which I am not liable for. I tried different ATMs to withdraw money and it's been an issue today on the 01/11/2019. I want my bank charges to be waived and please can you please get your technology all in order as you have the rest of the month to do it.
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Capitec Bank's replyOfficial
04 Nov 2019, 11:29I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply04 Nov 2019, 11:29
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank