Poor service for caitec my account is closed without calling me

Item: Capitec Bank
Rating: 1
Author: Bongiwe M

Dear Hellopeter My name is Ntombikayise Bongiwe Madela Ny id number *** My account number:*** I have a problem with capitec they clised my account today withouth calling me now is third time i don't know what to do anymore I need to spoke to ombudsmen because tjis tjing is not fair I can't do anything because if them please talk to them because am not happy with their service is poor My email address *** Number:***

Helpful (0)

Replies (2)

Capitec Bank's replyOfficial

22 Mar 2023, 07:23

Good day Bongiwe Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank

Capitec Bank's reply22 Mar 2023, 07:23

Official

Bongiwe M's updateReviewer Update

25 Mar 2023, 00:34

Dear Hellopeter
Please help no one has called me from capitec since my incident happen
And am stuck are can't do anything
I am willing to do anything capitec their service is so poor
I needs to speak to the ombudsmen
My number
***

Bongiwe M's update25 Mar 2023, 00:34

Reviewer Update