vM
velnah M
1 reviews | Active since Oct 2019
03 Jun 2020, 12:07
Poor service
Bad Service i receive at your branch columbine square, your staff was not helpful at all. I went there on the 1 June 2020 ti inquire about the online purchase that i did, they did not even bother to assist me or provide advice. They just turn me back at the door and tell me there is nothing they can do.
Helpful (0)
Replies (1)0
Replies (1)
Capitec Bank's replyOfficial
03 Jun 2020, 13:04I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth. Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Kind regards
Capitec Bank
Capitec Bank's reply03 Jun 2020, 13:04
Official
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth. Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Kind regards
Capitec Bank