LD
Letlhogonolo D

1 reviews | Active since Dec 2021

01 May 2026, 09:12

Poor service ever

The loan i took on the 11 of April 2026 and canceled on the 12 of April 2026 is still not yet settled. My account was debited yet I do not have the loan money.

Capitec is a poor financial institution, if anyone thinks of taking a loan there, do your research first. The never provide feedback on your case, you have to call them and when you call them, you have to remind them of your case.

Today its the 1st May 2026. Im sitting with a debited account and with a loan.

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Replies (1)
Capitec Bank
Capitec Bank's reply01 May 2026, 12:53
Official
Good day Letlhogonolo, Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank