BF
Boniswa F

1 reviews | Active since Apr 2022

19 Apr 2022, 17:13

Poor service

Capitec is useless 😭. I've transferred money into a wrong acc Holder (wrong number) and now they are unable to assist me. And. I've tried calling the number I've mistakenly transferred to it goes straight to voice mail since day 1. Capitec is telling me the is nothing they can do because this person is unreachable. The is no way forward I'm stressed

0
Replies (1)
Capitec Bank
Capitec Bank's reply19 Apr 2022, 18:59
Official
Good day Boniswa

Thank you for letting us know of your concern, and for your patience while we explore this matter.  We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank