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Nqobile N
1 reviews | Active since Jul 2022
26 Jul 2022, 09:07
Poor service
I logged a ***** case and provided all the document required, it's been 30 days no help. Everytime I call I get different turn around time. This culprits will have more time to redraw from their account and clean it up. No one is getting back to me, but I am told I will receive a call. Improve on your service.
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Replies (2)
Capitec Bank's replyOfficial
26 Jul 2022, 13:30Good day Nqobile
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply26 Jul 2022, 13:30
Official
Good day Nqobile
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
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Nqobile N's updateReviewer Update
27 Jul 2022, 21:16Hi, I haven't received the promised call.
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Nqobile N's update27 Jul 2022, 21:16
Reviewer Update
Hi, I haven't received the promised call.