TN
Thandiswa N

1 reviews | Active since Jul 2020

05 Jul 2020, 00:18

Poor service

Capitec have poor system I've been their customer almost 3 to 4 years now whenever I apply for a loan they always decline. . The company that is reflacting on their system I have paid it long time ago they requested me to bring payed up letter and I did still their system is declining. . I will move back to Absa

0
Replies (3)
Capitec Bank
Capitec Bank's reply06 Jul 2020, 10:14
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank 
TN
Thandiswa N's update06 Jul 2020, 11:39
Reviewer Update
Thank you I will be waiting
Capitec Bank
Capitec Bank's reply08 Jul 2020, 09:23
Official
Good day

Feedback was provided. The complaint is closed.

Kind regards
Capitec Bank