nJ
natasjha J

1 reviews | Active since May 2018

27 May 2023, 07:35

Poor service

I have been a client with capitec for years. This past few months something has been going off my account. I went to the branch and I was told that i must change my card i did. I still did not get my money back and still it is going off my account. What company can not protect their clients. Seems i have to change my bank to be free of this. Very poor service

0
Replies (2)
Capitec Bank
Capitec Bank's reply28 May 2023, 12:36
Official
Good day Natasjha

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards

Capitec Bank

Capitec Bank
Capitec Bank's reply28 May 2023, 12:39
Official
Good day Natasjha 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards Capitec Bank