JG
Jonathan G

1 reviews | Active since Jan 2022

24 Mar 2022, 01:25

Poor service don't. Care

I have been with this bank for many years almost since they have bee open and I have had poor service with them now twice in row. Seems like they slso not worried about people any more. I think I need to think about a bamk. Bang

0
Replies (3)
Capitec Bank
Capitec Bank's reply24 Mar 2022, 06:16
Official
Good day  Jonathan

Thank you for letting us know of your concern, and for your patience while we explore this matter. 

We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank
JG
Jonathan G's update24 Mar 2022, 15:54
Reviewer Update
Good Day

Let's see as up until now no one has called me to find out what has happened.

Capitec has dissapointed me I think I should do a Bank Switch. Seems to be a good idea.

Thanks
Jonathan Garnett
***
JG
Jonathan G's update30 Mar 2022, 07:43
Reviewer Update
Okay well they contacted me.
And said they going to investigate the matter further. Still waiting. There credit department also stil have not contacted me my word can you believe it you apply online send them what's app message and they don't get back to you they just leave it.