FS
Faye S

1 reviews | Active since Feb 2018

22 Feb 2024, 05:49

POOR SERVICE DISGUSTED. REQUEST COMPENSATION FOR THE **** SERVICE I RECEIVED

Morning. I received feedback from capitec bank. All the moneys the persons withdrwn out of their back and therefor i will not be refunded. I am amgry. The day i phoned the ***** department . At 535 am the Saturday morning , CAPITEC BANK Had to act immediately by reverseing my money from the peraons. Therefor i am disgusted. Angry and their Service Is putret. I will not recomend anyone taking out a capitec bank account ever. Ia want to be Compensated For Their Putred Disgusted Low Poor Service. NO ONE HAS EMPATHY OR CARES. Faye stemmet my cell number *** I will not leave this here i am going to the Radio and other Social Platforms . From the Saturday they received my query. THEY ONLY INVESTIGATED MY CASE THE FOLLOWING WEEK . THATS WHEN ALL MY MONEY WAS TAKEN OUT of the persons bank accounts.

0
Replies (5)
Capitec Bank
Capitec Bank's reply22 Feb 2024, 07:32
Official
Good day Faye  

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank
FS
Faye S's update22 Feb 2024, 09:28
Reviewer Update
I hope u will sort this matter out. Otherwise
Capitec Bank
Capitec Bank's reply22 Feb 2024, 09:31
Official
Good day Faye

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank
Capitec Bank
Capitec Bank's reply22 Feb 2024, 09:37
Official
Good day Faye

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank
FS
Faye S's update22 Feb 2024, 16:47
Reviewer Update
I am still unhappy with your Feedback, IT SEEMS CAPITEC does want to ACKNOWLEDGE YOUR POOR SERVICE AND the UNPROFESSIONAL PROCESSES YOU HAVE TO RESOLVE THIS TYPE OF URGENT QUERIES. NO ONE TOOK INITIATIVE TO ACT ON ANY ENQUIRY. ***** - I AM NOT ACCEPTING A POOR APPOLOGY IN WRITING IT WONT TAKE AWAY WHAT HAPPENED TO ALL MY MONEY I LOST IN DECEMBER THE HEART OF CHRISTMAS...... I WANT TO BE COMPENSATED FOR THE LACK OF PROFESSINAL SERVICE