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Nigel R
1 reviews | Active since Jun 2011
22 Feb 2026, 21:57
Poor service delivery
Unable to load electricity and consultant not assisting with regrds to app error to load electricity
Helpful (0)
Replies (8)0
Replies (8)NR
Nigel R's updateReviewer Update
22 Feb 2026, 22:08Ii need urgent feedback please because I have not been notified off issues loading electricity from capitec on my number ***. I am about to cancel my connection and all other banking details related to capitec if not resolved in 24 hours. Please provide feedback
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Nigel R's update22 Feb 2026, 22:08
Reviewer Update
Ii need urgent feedback please because I have not been notified off issues loading electricity from capitec on my number ***. I am about to cancel my connection and all other banking details related to capitec if not resolved in 24 hours. Please provide feedback
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Nigel R's updateReviewer Update
22 Feb 2026, 22:14How must I sit in the dark if capitec has the flexibility of loading electricity but not communicating issues in order for me to make alternative arrangements? This is **** service and I will be escalating the matter to the CPA and ICASA
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Nigel R's update22 Feb 2026, 22:14
Reviewer Update
How must I sit in the dark if capitec has the flexibility of loading electricity but not communicating issues in order for me to make alternative arrangements? This is **** service and I will be escalating the matter to the CPA and ICASA
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Nigel R's updateReviewer Update
22 Feb 2026, 22:17I am sure other financial institutions will appreciate my business as a individuals. Or does capitec just provide excellent services to businesses nowadays??
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Nigel R's update22 Feb 2026, 22:17
Reviewer Update
I am sure other financial institutions will appreciate my business as a individuals. Or does capitec just provide excellent services to businesses nowadays??
Capitec Bank's replyOfficial
22 Feb 2026, 22:39Good evening Nigel
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply22 Feb 2026, 22:39
Official
Good evening Nigel
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
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Nigel R's updateReviewer Update
22 Feb 2026, 22:56I don't have time until the next business due to the working environment. This is a urgent mater. Your service delivery management is up to ****. Sorry my language but I need a resolution now!!!
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Nigel R's update22 Feb 2026, 22:56
Reviewer Update
I don't have time until the next business due to the working environment. This is a urgent mater. Your service delivery management is up to ****. Sorry my language but I need a resolution now!!!
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Nigel R's updateReviewer Update
22 Feb 2026, 23:07I need feedback now plleae????? I did not these kind of issues with capitec before but lately you gave me no option to move all financial app related issues which is not the first time. Why??? Maybe standard bank or absa or nedbank will welcome my business now?
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Nigel R's update22 Feb 2026, 23:07
Reviewer Update
I need feedback now plleae????? I did not these kind of issues with capitec before but lately you gave me no option to move all financial app related issues which is not the first time. Why??? Maybe standard bank or absa or nedbank will welcome my business now?
NR
Nigel R's updateReviewer Update
22 Feb 2026, 23:09Why did I not get notifications of electricity purchase issues from capitec app????
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Nigel R's update22 Feb 2026, 23:09
Reviewer Update
Why did I not get notifications of electricity purchase issues from capitec app????
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Nigel R's updateReviewer Update
22 Feb 2026, 23:15I will inform you of the ICASA reference and social media reference soon. This is not on and poor service delivery and communication from a big bank that is failing on the system with consumers
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Nigel R's update22 Feb 2026, 23:15
Reviewer Update
I will inform you of the ICASA reference and social media reference soon. This is not on and poor service delivery and communication from a big bank that is failing on the system with consumers