LM
Lillian M

1 reviews | Active since Aug 2019

21 Aug 2019, 15:16

Poor service

So disappointed with Capitec Bank’s service. I have a pending query for almost 2 Months and no one is willing to help. I have visited more than 3 branches in the East of Johannesburg and all they give me is references. You will never get any assistance online and you always referred to the branch which also doesn’t assist.

Poor service I tell you

0
Replies (1)
Capitec Bank
Capitec Bank's reply21 Aug 2019, 15:35
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention. 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank