POOR SERVICE

Deposited an amount of +R8000 in their ATM and immediately the ATM gave me a message that its canceling the transaction. Got my card back but not the money. I called their call center and requested a speedy resolution to the matter but I was told it could take 24 hours to 7 days for the matter to be resolved. How's that for a poor service as I had to do an EFT to the lawyers.

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No one has even contacted me and I spent almost close to R100 in airtime.

I'm very much sick of how they operate as I was hoping this matter can be resolved immediately. I dont have 7 days of not knowing what happened to my money.