MK
Marius K

1 reviews | Active since Sept 2018

22 Jul 2019, 12:20

Poor service & communication

Poor service regarding unauthorized transactions on account. 12 days on emails to customer care and yet to get feedback from capitec

0
Replies (1)
Capitec Bank
Capitec Bank's reply22 Jul 2019, 15:38
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within 5 working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank