RM
Raymond M
1 reviews | Active since Sept 2017
26 Sept 2019, 17:56
Poor service Capitec Fourways mall
We have been waiting for over half an hour at Capitec fourways mal to deposit as their atm is offline.When I asked the only teller if anyone else could assist he laughed to my face and walked away. Poor service from this branch
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Capitec Bank's replyOfficial
27 Sept 2019, 12:48I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth. Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Kind regards
Capitec Bank
Capitec Bank's reply27 Sept 2019, 12:48
Official
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth. Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Kind regards
Capitec Bank