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madelein M

1 reviews | Active since Oct 2012

11 Feb 2021, 09:43

Poor service - capitec bank

I sent an email to customer services two days ago for info regarding charges for early release on fixed savings that was donevin december 2020 for 47 months. I need a small amount by end of march. Need to know charges and process to follow.

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Replies (2)
Capitec Bank
Capitec Bank's reply11 Feb 2021, 09:47
Official
Good day Madelein

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards

Capitec Bank

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madelein M's update11 Feb 2021, 10:12
Reviewer Update
I need them to reply to my email or whatsapp and not to phone me. Today still