Poor Service Capitec.

Dear Capitec. Really??

How can a consultant working for you not be aware of the difference between an EFT and a debit order? This morning i went to the Malmesbury branch. Was allocated a consultant does not speak Afrikaans? In a predominantly Afrikaans community? But i digress. Wanted info on a funeral policy. First had to listen to her story about her friends experience with funeral policies. Not interested. So i tried to explain that i do not do debit orders. Her answer was no problem. So she continued the conversation, and i walked out. Spoke to a manager. Useless.