ZP
Zelda P
1 reviews | Active since Oct 2018
31 Oct 2018, 09:11
Poor service capitec
We have made a mistake with a eft payment from capitec to absa when we went to capitec they told us that they can not reverse the payment. If other banks can so this why can capitec not do it they are useless
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Replies (2)
Capitec Bank's replyOfficial
31 Oct 2018, 14:28I acknowledge your posting, and have referred it to Wendy Mbelekane for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
Capitec Bank's reply31 Oct 2018, 14:28
Official
I acknowledge your posting, and have referred it to Wendy Mbelekane for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
Capitec Bank's replyOfficial
02 Nov 2018, 10:49Good day Mr Prislo
As discussed via the telephone, I trust that your issue has been dealt with.
Wendy Mbelekane Complaint ManagementCapitec Bank
As discussed via the telephone, I trust that your issue has been dealt with.
Wendy Mbelekane Complaint ManagementCapitec Bank
Best regards,
Capitec Bank's reply02 Nov 2018, 10:49
Official
Good day Mr Prislo
As discussed via the telephone, I trust that your issue has been dealt with.
Wendy Mbelekane Complaint ManagementCapitec Bank
As discussed via the telephone, I trust that your issue has been dealt with.
Wendy Mbelekane Complaint ManagementCapitec Bank
Best regards,