Poor service by Capitec and they can't even reverse transactions.

Good day let's start of with the above my name is Douglas Mackay and wonder if there ia someone who can assist me as Capitec bank is unable to do so.

My account has been debited with R159 since last year AUGUST now how do I get my money back do I open a charge against the bank or with a company that does not even show on Google. Spoke to the lady that provided me with an number that I phoned while she was on the line with me and the number does not even work. So she said I must report it to the police will they be able to pay back my money. Or do we just carry on making some other place rich.

Regards Douglas Mackay.