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Adele N
1 reviews | Active since Nov 2022
19 Aug 2025, 18:03
Poor service
I open a account with capitec as I was planning to move all my banking there. My main account was closed without informing me and there is still money in that account. Now I have to submit an affidavit to transfer money out to another account. This is outrageous!!!
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Replies (2)
Capitec Bank's replyOfficial
19 Aug 2025, 18:37Good day Adele
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply19 Aug 2025, 18:37
Official
Good day Adele
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
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Adele N's updateReviewer Update
21 Aug 2025, 15:52It's month end almost and pay day... No consultant contacted me back still after my first complaint. My account is still blocked and I cannot do any payments. This is OUTRAGEOUS!!!!!
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Adele N's update21 Aug 2025, 15:52
Reviewer Update
It's month end almost and pay day... No consultant contacted me back still after my first complaint. My account is still blocked and I cannot do any payments. This is OUTRAGEOUS!!!!!