Poor service at your branches in Sunnyside and Sunnypark
Branches in Sunnyside and SunnyPark dont allow in branch deposit we are standing on extreme long ques while we are being sent between brances to make our deposits yet there are no ques inside the branches, we are told it is an instruction from the head office not to take any deposits that we must use the Atms and i had coins on the money i wanted to deposit i couldnt not deposit because they couldnt give me notes in exchange for my coins.... Capitec is well known for excellent servuces throughout but this is your biggest flop ever... And it will lead to your demise
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Replies (2)Capitec Bank's replyOfficial
04 Apr 2019, 11:09I acknowledge your posting, and have referred it to Tando Mfengwana for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Capitec Bank's reply04 Apr 2019, 11:09
Official
I acknowledge your posting, and have referred it to Tando Mfengwana for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Capitec Bank's replyOfficial
05 Apr 2019, 16:37Good day
As discussed telephonically, I trust that your issue is now resolved.
Tando Mfengwana
Complaint Management
Capitec Bank
As discussed telephonically, I trust that your issue is now resolved.
Tando Mfengwana
Complaint Management
Capitec Bank
Capitec Bank's reply05 Apr 2019, 16:37
Official
Good day
As discussed telephonically, I trust that your issue is now resolved.
Tando Mfengwana
Complaint Management
Capitec Bank
As discussed telephonically, I trust that your issue is now resolved.
Tando Mfengwana
Complaint Management
Capitec Bank
