Poor Service at Montana Branch

<p>I am so disappointed and angry with the service I received today! I walked into the bank at 12h45, asked to open a bank account, got my number and went to sat down. After a while lady comes to me telling me that they won't be able to assist be because it takes 30min to open an account! How is that possible?? I walked through the doors 15min before closing time, I'm supposed to be helped even if it means that they will be busy after 13h00 when they should close..</p> <p> </p> <p>I am a capitec client for few years now and I actually took our domestic worker to also get an account because I am so happy with the service. I'm very sad after today's incident!!!!!!!</p>