TM
Tshepo M
1 reviews | Active since Jul 2016
14 Jun 2020, 12:33
Poor service at mabopane central city branch
At central city mabopane branch there is no sign indicating trading hours. People were queing this morning expecting the branch to open. We waited until 11AM. Poor service indeed.
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Replies (2)
Capitec Bank's replyOfficial
15 Jun 2020, 08:24I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply15 Jun 2020, 08:24
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
TM
Tshepo M's updateReviewer Update
17 Jun 2020, 11:57I am very satisfied with Capitec's response to my issue. Especially since it came from the branch that i had a problem with. Thank You.
TM
Tshepo M's update17 Jun 2020, 11:57
Reviewer Update
I am very satisfied with Capitec's response to my issue. Especially since it came from the branch that i had a problem with. Thank You.