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Mattie M

1 reviews | Active since Apr 2026

20 Apr 2026, 14:08

Poor Service at Capitec Dennilton Moutse Mall

Capitec Dennilton Moutse Mall offers disappointing service. I tried to open a business account after registering my company, but was sent 80 km away to Witbank instead of being assisted locally. The branch manager refused to help, claiming staff “cannot touch customers’ devices,” yet other branches like Groblersdal assisted me fully when opening a personal account. This inconsistency and lack of support is unacceptable local entrepreneurs deserve better service and accountability.

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Replies (1)
Capitec Bank
Capitec Bank's reply20 Apr 2026, 14:40
Official
Good day Client We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day.