Poor service at Capitec Bank (Denlyn)

I took my elderly mother to the Capitec Bank branch at the Mamelodi Crossing/Denlyn yesterday (01 November 2015). I was very disappointed to see the bank open 10 minutes later than what the business hours stipulate on the signage on the walls outside the bank. There was an incredibly long queue of people waiting for the bank to open its doors and the consultants were not bothered by the number of people outside enough to open on time (they seemed to be busy having breakfast when they should have been preparing to open the bank on time). Furthermore, when they eventually opened the bank, we walked into a FILTHY place that looked like it had not been cleaned the entire weekend. This shows a complete and utter lack of respect for the clients that Capitec Bank services. Very Disappointed.