CL
Charlene L
1 reviews | Active since Sept 2017
29 Feb 2024, 18:16
Poor service and steeling habbitd
Capitec business bank is the most useless business bank I have ever seen. My client incorrectly paid into the capitec account that I have closed in Dec. Just for Johan to tell my customer that his payment forced my account opened again and let the bank charges go up. What a pot of nonsense, this tells me the business side is busy with scally stuff
Helpful (0)
Replies (3)0
Replies (3)
Capitec Bank's replyOfficial
29 Feb 2024, 19:53 Good day Charlene,
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply29 Feb 2024, 19:53
Official
Good day Charlene,
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
07 Mar 2024, 14:34 Hello Charlene
With reference to our telephone conversation/ email correspondence.
I trust that you satisfied with the outcome. We have proceeded to close your complaint.
Kind regards,
Capitec Bank
With reference to our telephone conversation/ email correspondence.
I trust that you satisfied with the outcome. We have proceeded to close your complaint.
Kind regards,
Capitec Bank
Capitec Bank's reply07 Mar 2024, 14:34
Official
Hello Charlene
With reference to our telephone conversation/ email correspondence.
I trust that you satisfied with the outcome. We have proceeded to close your complaint.
Kind regards,
Capitec Bank
With reference to our telephone conversation/ email correspondence.
I trust that you satisfied with the outcome. We have proceeded to close your complaint.
Kind regards,
Capitec Bank
CL
Charlene L's updateReviewer Update
07 Mar 2024, 16:57Good Day
Thank you to the team that went out of their way to listen and sort out my problem
Thank you to the team that went out of their way to listen and sort out my problem
CL
Charlene L's update07 Mar 2024, 16:57
Reviewer Update
Good Day
Thank you to the team that went out of their way to listen and sort out my problem
Thank you to the team that went out of their way to listen and sort out my problem