RM
Refilwe M

1 reviews | Active since Jul 2016

07 Jan 2020, 20:09

Poor service and lies

Capitec are big lies their are tell me that my employees told them that I will be paid 4 days before not as normal.I have an agreement for a debt order on my account the day I get paid. In December that was not the case their debited my account not as agreement and now my account was charged and their don't want to account for the fees. poor service

0
Replies (1)
Capitec Bank
Capitec Bank's reply08 Jan 2020, 10:20
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank