SR
Sajeda R
1 reviews | Active since Jan 2016
16 Jan 2016, 06:38
Poor service and bad attitude
Am tired with the bad service I've been getting from capitec I have been to the branch four times trying to open an account but failing to so I don't understand that are you people having enough clients and you don't want more everyday I've been getting bad attitude and at the end of the day failure to do what I was supposed to do
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Capitec Bank's replyOfficial
18 Jan 2016, 08:45Hello Sajoo92,
Please accept our apologies for the poor service experience you had!
Oscar de Villiers will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Complaint Management
Capitec Bank
Please accept our apologies for the poor service experience you had!
Oscar de Villiers will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Complaint Management
Capitec Bank
Capitec Bank's reply18 Jan 2016, 08:45
Official
Hello Sajoo92,
Please accept our apologies for the poor service experience you had!
Oscar de Villiers will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Complaint Management
Capitec Bank
Please accept our apologies for the poor service experience you had!
Oscar de Villiers will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Complaint Management
Capitec Bank