Poor service

I renewed my three motor license disc on the 6th January 2025 through capitec bank app.I have been calling them for the past weeks because they have not delivered the services I paid for and there is no communication whatsoever of what is going on. I should have just utilised other avenues such as Nedbank services or traffic department. I can’t even use any of my cars because their licence discs have expired.I find this very disappointing because I did it on time with capitec bank .My cellphone no is ***