GK
Gladwin K

1 reviews | Active since Jun 2020

30 Jun 2020, 17:17

Poor service

Poor service, poor customer communications, misinformation regarding increases in loans insurance premiums , and long queue for calling in to get help, ref, ***4

0
Replies (1)
Capitec Bank
Capitec Bank's reply02 Jul 2020, 11:09
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank