DK
Dudu K
1 reviews | Active since Feb 2020
02 Feb 2020, 10:39
Poor service
Poor service. I went to the Capitec ATM to withdraw money and it gave me an insufficient receipt whereas on my phone it shows that the money is withdrawn. I called the help line they told me to visit the branch. When I got to the branch they told me is system error money will reflect back to my account, until today no money in my account. I'm so disturbed
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Capitec Bank's replyOfficial
03 Feb 2020, 15:06I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply03 Feb 2020, 15:06
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank