GT
Gwen T
1 reviews | Active since Feb 2015
05 Dec 2020, 15:00
Poor service
Wanted to open an account for my son and was told to bring an unabridged birth certificate. After all that, I was told that I needed to bring my marriage certificate because of my old surname even though I had my ID with me. This is the second time Capitec is turning me away.
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Capitec Bank's replyOfficial
06 Dec 2020, 10:37Good day Gwen
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply06 Dec 2020, 10:37
Official
Good day Gwen
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank