lJ
lebogang J
1 reviews | Active since Dec 2016
04 Dec 2019, 23:15
poor service
i am very disappointed with capitec bank menlyn mall branch every time around month end their deposit system is offline basically we cannot deposit money at menlyn mall capitec around the 1-4 i come from soshanguve to do my shopping at menlyn mall and when i am suppose to deposit money i am told that their are offline
Helpful (0)
Replies (1)0
Replies (1)
Capitec Bank's replyOfficial
05 Dec 2019, 11:52Please accept my sincere apology for the frustration you experienced as result of this incident.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply05 Dec 2019, 11:52
Official
Please accept my sincere apology for the frustration you experienced as result of this incident.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank